Account Settings¶

Manage your personal account information and security settings.

Overview¶

Your account settings contain your personal information, contact details, and password security options. Access your account settings by:

Clicking your avatar in the top-right corner of the header
Selecting Profile from the menu

Or navigate directly to the Account Settings page using the URL: /profile

Edit Your Information¶

Available Fields¶

Update your personal details in the My Information section:

Field	Description	Required	Notes
First Name	Your first name	Yes	Displayed in profile and communications
Last Name	Your last name	Yes	Displayed in profile and communications
Email	Your email address	Read-only	Contact support to change your email
Profile Image	Your avatar photo	No	Upload a photo to personalize your profile
Address 1	Street address	No	Primary address line
Address 2	Street address (cont.)	No	Apartment, suite, etc.
City	City or locality	No	Your location
State	State or province	No	Your location
Country	Country	No	Your location
ZIP/Postal Code	Postal code	No	Your location
Website	Your website URL	No	Personal or company website

How to Update¶

Click your avatar in the header
Select Profile
Edit any fields in the My Information section
Click Save to apply changes
The page will confirm the update

Email Changes

Your email address cannot be changed through the profile editor. If you need to update your email, please contact your administrator or support team.

Profile Image¶

Personalize your profile with a custom avatar:

Click the Change Image button or your current avatar
Select an image file from your computer
The platform will automatically resize and optimize the image
Click Save to apply changes

Supported formats: PNG, JPG, GIF, WebP
Recommended size: 200×200 pixels

Change Your Password¶

Security Best Practices¶

Protect your account by using a strong password:

Use at least 8 characters
Mix uppercase, lowercase, numbers, and symbols
Avoid common words or personal information
Use a unique password (don't reuse from other sites)
Change your password regularly (every 3–6 months)

How to Change Password¶

Click your avatar in the header
Select Profile
Scroll to the Change Password section
Enter your current password for verification
Enter your new password
Confirm the new password by re-entering it
Click Save to apply changes
The page will confirm the update

Current Password Required

You must provide your current password to change it. This protects your account from unauthorized changes.

Password Requirements¶

Minimum length: 8 characters
New password must differ from your current password
Confirmation: New password must match in both fields
Case sensitive: Passwords are case-sensitive

Troubleshooting¶

"Current password is incorrect" - Ensure caps lock is not on - Verify you're entering the correct password - Password is case-sensitive

"New passwords don't match" - Re-enter your new password in both fields - Ensure they are identical

"Password change failed" - Try again or contact support if the issue persists

Access Restrictions¶

Who Can Edit Their Profile¶

Regular users can always edit their own profile information.

Administrators and staff members can edit their profile if their role has permission to do so. Some administrative accounts may have their profile editing restricted based on organization policy.

Staff Profile Restrictions¶

If you're unable to access the profile page despite being logged in:

Your organization may have restricted profile editing for staff/superuser accounts
Contact your system administrator for assistance
You may still be able to view your information, but edits may require admin intervention

Tips & Best Practices¶

Keep information current — Update your profile with current contact details so colleagues can reach you
Professional photo — Use a clear, professional profile photo for better team recognition
Privacy consideration — Only enter information you're comfortable sharing with other users
Password safety — Never share your password with anyone, including administrators
Backup contact — Add alternate address or website if available
Regular updates — Review your profile every 6 months to ensure all information is current