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Assessment Question Types¶

Assessment questions are defined by their type, which determines how respondents answer and how responses are scored. This page documents all available question types and their configuration options.

Question Type Overview¶

There are five core question types available in the assessment system:

Each question type is configured in the assessment editor by clicking a question row to expand its inline editor. The Question Type dropdown determines which fields appear below it.

Special Case: Preset Question Types¶

Preset is a specialized subtype of Multiple Choice that uses predefined answer options and scores based on commonly employed scales — such as Likert scales for agreement measurement, confidence scales, quality ratings, and yes/no questions.

When you select Question Type: Multiple Choice, a secondary Preset dropdown appears. This allows you to choose from 18+ built-in presets that include: - Likert Scales (Agreement, Confidence, Clarity) - Rating Scales (Quality, Frequency) - Binary Scales (Yes/No)

Key advantage: Presets provide standardized answer options and scoring scales, ensuring consistency across assessments and providing respondents with a familiar, professional experience. Always use a preset if one matches your question — only create custom Multiple Choice answers when no preset adequately captures your intent.

See the Preset Question Types Reference section below for a complete list of all available presets.

Preset Question Types Reference¶

When creating a Multiple Choice question, the following Preset options are available. Each preset includes predefined answer options with consistent scoring scales. Always use a preset type first if it fits your question semantically — this ensures consistency and provides a better user experience.

Agreement Scales¶

Confidence Scales¶

Clarity Scales¶

Quality & Rating Scales¶

Binary Scales¶

Text¶

Text Entry questions capture open-ended responses as plain text. Respondents can write any amount of text in a free-form field.

Parameters¶

Example Use Cases¶

• "Please describe your current quality management processes"
• "What challenges are you facing with supply chain management?"
• "Additional comments or observations"

Notes¶

• Text responses are recorded as-is without modification
• Text questions do not have scoring rules or possible answers
• Commonly used for qualitative feedback alongside scored questions

Numeric¶

Numeric questions capture a single numeric value. You can specify a unit of measure (percent, dollar amount, time interval, etc.) to provide context for the respondent.

Parameters¶

Supported Units of Measure¶

Example Questions¶

• "What percentage of raw materials come from certified suppliers?" (Unit: Percent)
• "Total annual training investment" (Unit: Dollar)
• "Hours of leadership training per manager per year" (Unit: Hour)

Scoring¶

Numeric questions are scored based on the value entered. The scoring rules are determined by the assessment definition's scoring configuration.

Notes¶

• Only numeric values are accepted (integers and decimals)
• Units are display-only and do not affect the numeric value
• Units of measure help clarify context but do not affect scoring logic

Numeric Range¶

Numeric Range questions accept a numeric value but score it based on which predefined range it falls into. This allows you to group numeric responses into discrete score categories.

Parameters¶

Answer Range Setup¶

For each range, you define:

Example Range Definitions¶

Range Label: Very Low  | Min: 1   | Max: 25  | Score: 1
Range Label: Low       | Min: 26  | Max: 50  | Score: 2
Range Label: Medium    | Min: 51  | Max: 75  | Score: 3
Range Label: High      | Min: 76  | Max: 100 | Score: 4
Range Label: Very High | Min: 101 | Max: ∞   | Score: 5

Example Questions¶

• "What is your company's current employee count?" (Scored by size brackets: 1-10, 11-50, 51-100, etc.)
• "What percentage of revenue is invested in R&D?" (Scored by percentage ranges)
• "What is your annual safety incident rate?" (Scored inversely by rate ranges)

Scoring¶

When a respondent enters a numeric value, it is automatically matched against the defined ranges to determine the score.

Notes¶

• Ranges must use comparison operators: <=, >=, <, >, or text ranges like "1-10"
• Each possible answer represents a different range and score
• Respondents only enter a number; they do not see or select the ranges

Multiple Choice¶

Multiple Choice questions present a list of predefined options from which the respondent selects exactly one. Multiple Choice questions have subtypes that determine their presentation and scoring behavior.

The Question Type for Multiple Choice questions is set to Preset — a second Preset dropdown then determines the specific subtype (Agreement Scale, Binary Yes/No, Quality Rating, Frequency Rating).

Parameters¶

Multiple Choice Subtypes¶

Regular Multiple Choice¶

Standard multiple choice with custom answer options. Used for rating scales, frequency questions, and other custom selection questions.

Example Questions: - "How would you rate the effectiveness of our current quality process?" (Poor, Fair, Good, Excellent) - "How frequently do you conduct safety training?" (Never, Rarely, Occasionally, Often, Always)

Likert Scale¶

A standardized scale for measuring agreement or disagreement. Typically uses 5 or 7 points.

Example Questions: - "Our organization has a strong safety culture" (Strongly Disagree to Strongly Agree) - "Quality is a priority in our decision-making" (Strongly Disagree to Strongly Agree)

Binary¶

A yes/no or true/false question with exactly two options.

Example Questions: - "Does your company have a documented quality management system?" - "Have you completed ISO 9001 certification?"

Answer Option Setup¶

For each answer option, you define:

Example Configurations¶

Regular MC (Rating Scale):

Option: Poor        | Score: 1
Option: Fair        | Score: 2
Option: Good        | Score: 3
Option: Excellent   | Score: 4

Likert Scale (Preset):

Option: Strongly Disagree  | Score: 1
Option: Disagree           | Score: 2
Option: Neutral            | Score: 3
Option: Agree              | Score: 4
Option: Strongly Agree     | Score: 5

Binary (Preset):

Option: Yes  | Score: 1
Option: No   | Score: 0

Special Options¶

• Include Other: When enabled, adds an "Other (please specify)" option that allows respondents to enter custom text

Notes¶

• Respondents can only select one option
• Scores are assigned to each option independently
• Likert and Binary are standardized subtypes; use Regular MC for custom options

Multiple Select¶

Multiple Select questions present a list of options from which respondents can select multiple answers (checkbox-style). This is useful when multiple valid answers apply to a single question.

Parameters¶

Answer Option Setup¶

For each answer option, you define:

Example Configurations¶

Select all that apply (No limit):

Option: Lean Manufacturing      | Score: 1
Option: Six Sigma              | Score: 1
Option: Total Quality Mgmt     | Score: 1
Option: ISO Certification      | Score: 1
Option: None of the above      | Score: 0

With Max Selections (choose up to 3):

Option: Employee Training      | Score: 1
Option: Equipment Upgrade      | Score: 1
Option: Process Redesign       | Score: 1
Option: Technology Investment  | Score: 1

Scoring¶

Multiple Select responses are typically scored by: - Assigning points to each selected option - Summing the scores of all selections - Or treating selection simply as a presence/absence indicator

Example Questions¶

• "Which of the following quality management practices does your company use?" (Select all that apply)
• "What are your primary challenges with supply chain visibility?" (Select up to 3)
• "Which certifications does your company hold?"

Special Options¶

• Max Selections: Limit the number of options respondents can select
• Include Other: When enabled, adds an "Other (please specify)" option

Notes¶

• Respondents can select any number of options (up to max_selections if set)
• Each selection is recorded independently
• Useful for capturing multiple valid responses to a single question

Question Configuration Guidelines¶

Choosing the Right Type¶

Best Practices¶

1. Use Presets When Possible: Likert and Binary are preset types that ensure consistency across assessments
2. Set Scoring Appropriately: Enable the "Scorable" option for most question types, unless you're just capturing narrative text
3. Make Questions Required Intentionally: Only check the "Required" option if the question is essential
4. Provide Context with Units: For Numeric questions, always select a unit of measure
5. Use Numeric Range for Brackets: When responses naturally fall into ranges (e.g., company size), use Numeric Range instead of relying on respondents to select ranges
6. Limit Max Selections: For Multiple Select, set "Max Selections" if you want to constrain responses
7. Consider "Other" Option: Enable the "Add 'Other' Option" setting for Multiple Choice/Select when responses may not fit your predefined options

Related¶

• Scoring
• Create Assessment Definition
• Edit Assessment Definition